Privacy Policy

Information We Collect

When you place an order or create an account on Astra, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Shipping address (street, city, state, pincode)
• Payment information (processed securely through Razorpay — we never store card details)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation and shipping update emails
• Provide customer support
• Send verification codes for account login (OTP)
• Improve our products and website experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Security

All payments on Astra are processed through Razorpay, a PCI-DSS compliant payment gateway. Your card details, UPI IDs, and banking credentials are handled entirely by Razorpay and are never stored on our servers.

Cookies & Analytics

We use essential cookies to keep your cart and login session active. We may use analytics tools to understand how visitors use our website so we can improve the experience. No personally identifiable information is shared with analytics providers.

Data Retention

We retain your order history and account information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data by contacting us.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent for marketing communications